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Welcome to 'The Customer Journey Game'

The Customer Journey Game is the ultimate employee engagement interactive training solution designed to transform your organization into a powerhouse of customer-centric excellence.

Get ready to revolutionize your organization’s approach to customer experience training with The Customer Journey Game, where learning meets fun to ignite customer-centric thinking! Built on the same intuitive methodology as Monopoly, this interactive game makes it easy for employees to engage, learn, and grow.

The Customer Journey Game - Business Edition

The Customer Journey Game - Business Edition is the original and most versatile version in the highly successful Customer Journey Game series.

Designed for employees across all industries—whether retail, banking, financial services, or B2B sales—it’s the ultimate tool for creating customer-centric cultures. Through thought-provoking scenarios, real-world challenges, and team collaboration, players gain invaluable insights that drive exceptional customer experiences. Get ready to learn, compete, and elevate your customer experience strategy!

The Customer Journey Game - Contact Centre Edition

Step into the World of Exceptional customer experience training with The Customer Journey Game – Contact Centre Edition!

Get ready to revolutionize contact centre onboarding and customer service training with an interactive, engaging, and inspiring learning experience! Specifically designed for contact centre agents, this beautifully crafted game board brings the customer journey to life, showcasing every vital touchpoint along the way. Join the experiential learning revolution to drive customer experience training that lasts.

The Customer Journey Game - Hospitality Edition

The Customer Journey Game – Hospitality Edition: Where Customer Experience training drives excellence, one journey at a time!

Step into a revolutionary interactive customer experience training solution designed exclusively for the hospitality industry!

The Customer Journey Game – Hospitality Edition isn’t just another training tool—it’s a game-changing, experiential learning solution that immerses employees in the guest’s world.

Through dynamic, hands-on engagement, employees walk in their guests' shoes, uncover hidden service gaps, and master the art of exceptional hospitality and customer experience. This unique approach transforms traditional onboarding and service training into an exciting journey of discovery, insight, and skill-building.

Empower your employees to elevate service, enhance the customer experience, and create unforgettable moments that keep guests coming backone journey at a time!

The Customer Journey Game - Restaurants Edition

The Customer Journey Game – Restaurant Edition is the ultimate experiential learning solution designed to revolutionize employee training in the dining industry! This interactive, high-energy game immerses restaurant staff in real-world customer scenarios, helping them understand the impact of every touchpoint on the guest experience. From the moment a customer walks in to the final farewell, players navigate challenges, make critical service decisions, and discover what it takes to create unforgettable dining moments. Engaging, educational, and fun, The Customer Journey Game – Restaurant Edition! transforms training into an exciting journey that inspires teams to elevate service, boost customer loyalty, and turn every meal into a five-star experience! 🍽✨

The Customer Journey Game - Optional Extra's

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