CX STRATEGY DESIGN

FOR

LEADERSHIP

Shifting the thinking of senior management towards a customer-focused strategy

CUSTOMER JOURNEY

MAPPING SESSIONS

Involve Management, HOD's, sales staff, marketing & support staff in the customer journey mapping process to identify touch-points, pain points & immediate improvements

CUSTOMER EXPERIENCE

INTERACTIVE

GAMES

Increase employee understanding of the customer journey & drive employee engagement

BUY CX TOOLS ONLINE &

FACILITATE YOUR OWN

TRAINING

The CX Shop offers resources for CX professionals and trainers looking to run

interactive training

LET'S

CONNECT

If you would like to more about the Customer Experience training , please connect via the contact form, email or mobile # +971 58 550 1441