CUSTOMER
EXPERIENCE
TRAINING
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TRAINING ARE YOU LOOKING FOR?
CX STRATEGY DESIGN
FOR
LEADERSHIP
Shifting the thinking of senior management towards a customer-focused strategy
CUSTOMER JOURNEY
MAPPING SESSIONS
Involve Management, HOD's, sales staff, marketing & support staff in the customer journey mapping process to identify touch-points, pain points & immediate improvements
CUSTOMER EXPERIENCE
INTERACTIVE
GAMES
Increase employee understanding of the customer journey & drive employee engagement
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TRAINING
The CX Shop offers resources for CX professionals and trainers looking to run
interactive training