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THE CUSTOMER JOURNEY GAME
CUSTOMER JOURNEYGAME HOSPITALITY EDITION
CUSTOMER JOURNEYGAME RESTAURANT EDITION
CX KEYNOTES
CUSTOMER JOURNEY MAPPING
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Shifting the thinking of senior management towards a customer-focused strategy
Involve Management, HOD's, sales staff, marketing & support staff in the customer journey mapping process to identify touch-points, pain points & immediate improvements
Increase employee understanding of the customer journey & drive employee engagement
The CX Shop offers resources for CX professionals and trainers looking to run
interactive training