CX

CONSULTING

A SIMPLIFIED APPROACH TO A COMPLEX CHALLENGE

CUSTOMER

EXPERIENCE

TRAINING GAMES

Interactive, informative and fun business bard games, designed to increase awareness and employee engagement in the end-to-end customer journey.

CUSTOMER

JOURNEY

MAPPING

INTERACTIVE CUSTOMER JOURNEY  MAPPING SESSIONS, OFFERED AS FACILITATED IN-PERSON OR BLENDED VIRTUAL ONLINE SESSIONS.

 ALTERNATIVELY GO CX DIY AND BUY THE CUSTOMER JOURNEY MAP KIT AND SELF-FACILITATE SESSIONS

CX

KEYNOTE SPEECHES

FOR CONFERENCES, MEETINGS & EVENTS

CX BLENDED

VIRTUAL & PHYSICAL TRAINING

We understand that times have changes, so we've adapted all our offerings to suit our customers.  You choose, do you want physical, in-person interactive training or would you prefer it delivered virtually. 

​

Important Customer Experience training can carry on with our blended training approach.  With the facilIitator online and your team in the training room, we are able to facilitate all of our offerings, including:-​

​

• CUSTOMER EXPERIENCE STRATEGY DESIGN

• CUSTOMER JOURNEY MAPPING WORKSHOPS

• INTERACTIVE CUSTOMER TRAINING BOARD GAMES

• STRATEGIC ROLL-OUT & TASK  MONITORING

CX SHOP

Customer Experience tools and resources for 

CX professionals and customer experience training

Buy handy customer experience training resources and turn sales meetings and training sessions into interactive and immersive experiences that drive change and employee engagement.