CUSTOMER

EXPERIENCE

TRAINING GAMES

INTERACTIVE, INFORMATIVE & FUN BUSINESS BOARD GAMES, DESIGNED TO INCREASE AWARENESS OF THE MANY TOUCH POINTS IN THE CUSTOMER JOURNEY AND DRIVE EMPLOYEE ENGAGEMENT.

CUSTOMER

JOURNEY

MAPPING

INTERACTIVE CUSTOMER JOURNEY  MAPPING SESSIONS, OFFERED AS FACILITATED IN-PERSON OR BLENDED VIRTUAL ONLINE SESSIONS.

 ALTERNATIVELY GO CX DIY AND BUY THE CUSTOMER JOURNEY MAP KIT AND SELF-FACILITATE SESSIONS

CX

KEYNOTE SPEECHES

FOR CONFERENCES, MEETINGS & EVENTS

CX BLENDED

VIRTUAL & PHYSICAL TRAINING

We understand that times have changes, so we've adapted all our offerings to suit our customers.  You choose, do you want physical, in-person interactive training or would you prefer it delivered virtually. 

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Important Customer Experience training can carry on with our blended training approach.  With the facilItitator online and your team in the training room, we are able to facilitate all of our offerings, including:-​

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• CUSTOMER EXPERIENCE STRATEGY DESIGN

• CUSTOMER JOURNEY MAPPING WORKSHOPS

• INTERACTIVE CUSTOMER GAMES

• STRATEGIC ROLL-OUT & TASK  MONITORING

CX SHOP

Customer Experience tools and resources for 

CX professionals and customer experience training

Buy handy customer experience training resources and turn sales meetings and training sessions into interactive and immersive experiences that drive change and employee engagement.

LET'S

CONNECT

Please connect and let's chat about how the Customer Experience Company can assist your business move beyond delivering service to driving customer experience.